Solution
Auto QA &
Compliance
Ensure regulatory adherence and mitigate risks across every interaction.
Automated Quality Assurance
Analyze customer interactions to ensure adherence to regulations and mitigate risks.
100% Coverage
Move from 2% random sampling to 100% automated review of all calls and chats.
Regulatory Compliance
Automatically detect missing disclosures, mini-miranda rights, and other compliance failures.
Risk Mitigation
Identify high-risk interactions instantly and alert supervisors to prevent escalation.
Eliminate Bias with Automated Scorecards
Manual QA is often subjective and limited to a small sample size. KierraAI's Automated Scorecards objectively evaluate every single interaction against your predefined criteria.
- Define custom criteria for different call types
- Instant scoring updates after every call
- Remove human bias from performance reviews
Measurable Impact
100%
Interaction Coverage
50%
Reduction in QA Time
3x
More Coaching Sessions
ZERO
Compliance Fines