Solution
Agent Training &
Coaching
Improve agent performance through AI-driven feedback and targeted training.
Targeted Training
Deliver unbiased scoring and personalized coaching plans automatically.
Unbiased Scoring
Remove subjectivity from evaluations with standardized, AI-based scoring models.
Skill Gap Analysis
Identify specific areas where agents need improvement and assign relevant training modules.
Training ROI
Track the impact of coaching on performance metrics over time.
Data-Driven Coaching Plans
Move from "gut feel" to precision coaching. KierraAI identifies exactly where each agent struggles—whether it's objection handling, empathy, or closing—and generates personalized coaching plans.
- Automated skill gap analysis
- Personalized micro-learning modules
- Track progress over time
Accelerate Performance
25%
Higher Win Rates
40%
Faster Onboarding
100%
Personalized Feedback